Frequently Asked Questions
Everything you need to know about our luxury scents and beauty essentials.
Are your fragrances made with natural ingredients?
Yes, we prioritize high-quality, sustainably sourced botanical extracts and essential oils in our formulations to ensure a clean and long-lasting scent profile.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for opened beauty products?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during checkout.
Are Aromatix products cruelty-free?
Absolutely. We are committed to ethical beauty and never test our products or ingredients on animals.
Can I track my package once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.